Frequently asked questions

Capsemble brings photos, videos and voice memories from many people into one controlled event story. Capsemble Memory is for private celebrations. Live is for organised events with audience walls, interaction and organiser tools.

No. Guests open a private link or scan the event code and contribute through their browser.

Ordinary contributors do not. Hosts, organisers, moderators and Circle Keepers register so they can manage access and settings.

No. Professional photography captures planned, high-quality coverage. Capsemble adds the candid angles, reactions and small moments happening everywhere else.

Paid plans collect original-quality files within the published plan limits. Display previews may be optimised for speed.

In the host's own Google Drive. The host connects it once; originals land there and Capsemble does not keep a copy.

Yes. Guests still contribute through the browser, while the host connects Google Drive to receive originals.

The host can export, transfer or extend storage before expiry. Capsemble sends reminders, but the host remains responsible for completing the export.

A Circle is a smaller private group inside an allowed Memory. It has a registered Keeper, its own invite and its own storage choice.

Yes, if the main host allows it. Because it increases the host's usage, it costs more than connecting the Circle Keeper's own storage.

Yes. The Wall displays approved contributions on a television or projector.

Approved audience photos and videos, poll results, event prompts, organiser messages and clearly identified sponsor or promotion cards.

Only when the organiser has the appropriate permission. Event display, event retention and external marketing use should be separate, understandable choices.

Yes, when the organiser enables Live-only mode. The temporary copy appears only within the stated event window and is not added to the permanent organiser library.

Automated screening can hold higher-risk submissions for review, but it is not perfect. A human moderator should make final public-display decisions.

Eligible plans can use a full-screen kiosk view on a supported display. The event team remains responsible for the screen, network and physical setup.

It is a six-month launch offer designed to build early usage and feedback. It has clear limits and does not create a permanent unlimited-storage promise.

No. The host or organiser pays for the event plan.